Approaching Health Care with Education

We are here to help our members.

Helpful guides for navigating your benefits.

Below our several helpful member guides, if you have questions about your benefits or would like to make a change to your membership plan, please contact the Care Team at 866-549-4199 or membership@ovation-direct.com.


Download the Membership Plan Benefits Guide →


If you need benefit information or a copy of your Member ID card, click on the button below to login to the Member Portal. For further assistance, contact the Care Team at 866-549-4199 or membership@ovation-direct.com.


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Telemedicine Guide for Patients

Telehealth is simpler than it sounds. Basically, you have an appointment with your doctor over the phone or through an online video platform like Skype, FaceTime, or Zoom.

There are many advantages of Telemedicine for both the patient and provider, and Telemedicine services can be used for treating a wide variety of common conditions and services.

For all this information and helpful tips on preparing for a Telehealth visit, check out our "Telemedicine Guide for Patients".

Guide to Preventive Health Care

Be proactive with your health! Preventive care may help prevent illnesses, disease, and other health problems, or detect illness at an early stage. The benefits of preventive care can include lower healthcare costs, better quality of life, and a longer life span.

This guide provides an overview of the most important preventive tests and screens. The earlier a disease is detected, the easier it is to manage and treat.

Prioritize your health and check out our "Guide to Preventive Health Care".

Getting Started with Teladoc

Teladoc gives you access 24 hours, 7 days a week to a U.S. board-certified doctor through the convenience of phone, video or mobile app visits.

Set up your account today, so when you need care, a Teladoc doctor is just a call or click away.

There are two ways to register, via their website and their mobile app. Setting up your account is easy!

For details on how to register and use Teladoc, click on "Getting Started with Teladoc".

Getting Started with LASO

Unlimited telemedicine and pharmacy discounts, all at the tip of your fingers.

LASO Health is an online platform created by a team of Physicians, technologists, and humans to connect and empower both people and providers, and to remove the barriers that stand between them and the direct Patient-to-Doctor healthcare relationship.

Book on-demand, in-person, in-home and virtual appointments with local healthcare providers 24/7.

For details on how to register and use LASO Health, click on "Getting Started with LASO Health".

Health Equity Debit Card

$5 per month, plus a monthly funding amount

With Health Equity, members may receive a health debit card for qualified medical expenses, such as medical, dental, vision and pharmacy costs.

Through the HealthEquity mobile app, you may view your account balance, view receipts, and submit a request for reimbursement. Members may download the app through the Google Play or App Store.

This add-on is for the Primary member only, but can be used for all household members.

Click here to learn more about Health Equity.

Catastrophic Coverage from OdysseyRe

Ovation Direct membership plans take care of many baseline care needs, but what if an emergency or catastrophic health issue were to arise? With Catastrophic Insurance Coverage from OdysseyRe, you can mitigate the high costs that can come with an emergency hospital visit.

Add-on to an existing membership plan for $56 monthly, per member.

Coverage is based on a "per occurrence" basis in which you'll receive a flat rate compensation to help cover your expenses.

Legal Shield + ID Shield

Unexpected legal questions arise every day. With Legal Shield, you will have 24/7 access to a quality law firm to discuss any personal legal matter, no matter how big or small, without worrying about high hourly costs. For one flat monthly fee you can access legal advice and live your life worry-free, plus the protection of ID Shield.

Legal Shield includes advice, 24/7 emergency assistance, letters and calls on your behalf, legal document review, standard will preparation, motor vehicle services, and audit services.

ID Shield includes credit reports, personal credit score with analysis, continuous monitoring with activity alerts, and identity restoration services.

Members may add Legal Shield + ID Shield to their existing membership plan for $30/monthly, per member or $36/monthly, per family.

Click here to learn more about Legal Shield + ID Shield.

Have questions?

Contact us at 866-549-4199 or email membership@ovation-direct.com.